Telepresenz FOR FIELD SERVICE
Immediate access to remote experts and resources
Why Use Telepresenz
for Field Service
Whether it’s fixing a solar panel roof or repairing an entire city’s electric grid, field service technicians need quick and reliable technology to power the masses. That’s why they trust Telepresenz to connect them with remote experts and the resources needed to finish their jobs.
The electric utility field has an extremely high turnover due to the nature and danger of the job. Each year, approximately 40% of utility workers are new to the field. Using Telepresenz, the new technicians will be able to receive training from experts on the job and ensure safety.
Collaboration in Field Services
Are currently using some sort of on-demand video
Call in for live video support
Are already using some sort of Augmented Reality
Are using via Augmented Reality glasses
president of Blumberg Advisory Group
The use of collaboration tools like AR will become the standard by which customers evaluate and measure field service performance.
The many benefits of
Reduce the cost of travel and accommodation for your expert.
of your most critical functions.
Mitigate risk by reducing errors caused by lack of knowledge or experience.
Enhance your team’s capabilities and improve your service offering.
Highly customizable and secure, designed for compliance-based industries.