On this plan, an Expert and a Technician can collaborate digitally in real-time. You can start by finding a collaboration partner and inputting both of your information to sign up.
Immediately upon sign up, both you and your collaboration partner will receive an email welcoming you to the application. There are options for both Android and Apple users, as well as a QR code for your collaboration partner to log in easily.
Once you and your collaboration partner are both signed into the application, you can start working together at a distance. The Expert can provide detailed direction to the Technician, and can even make real-time drawings and notes on the Technician’s screen or view.
The Telepresenz team has been proactive and supportive in securing a successful pilot in a short time frame. Being advised and trained has been a smooth and enjoyable experience. The Telepresenz team is very collaborative and eager to receive feedback to constantly improve and innovate. The Telepresenz platform has delivered promising results, allowing us to transform towards digital remote inspections, as well as digital training and support.
