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Customer Resources + Support

Telepresenz Customers

Do you have questions about our products, solutions, services or licenses? Contact our dedicated Customer Support team or discover answers to frequently asked questions below.

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New Customers

We make it easy for customers to get started quickly and scale successfully using our proven methodology.

Discovery Call
We work with a customer innovation leader to identify a business unit to run the pilot.
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Tailored Demo
Operational needs, constraints and safety requirements – identify success metrics.

Consulting: Connected worker, proof of value, IT and Connectivity, Visionary

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Proof of Value
Run pilot for the prescribed time, supporting your team as needed.

Support: SLA based for critical operations, global coverage, procurement and release

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Solution Deployment
We quickly train your team on platform use and co-develop digital workflows.

Training: End user training dedicated hardware and software support

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Scale Expansion
Discuss efficacy and feasibility of a larger rollout

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Customer Resources

Get the latest updates on products, wearables, and more.