Customer Resources + Support
Do you have questions about our products, solutions, services or licenses? Contact our dedicated Customer Support team or discover answers to frequently asked questions below.
New Customers
Discovery Call
We work with a customer innovation leader to identify a business unit to run the pilot.
Tailored Demo
Operational needs, constraints and safety requirements – identify success metrics.
Consulting: Connected worker, proof of value, IT and Connectivity, Visionary
Proof of Value
Run pilot for the prescribed time, supporting your team as needed.
Support: SLA based for critical operations, global coverage, procurement and release
Solution Deployment
We quickly train your team on platform use and co-develop digital workflows.
Training: End user training dedicated hardware and software support
Scale Expansion
Discuss efficacy and feasibility of a larger rollout
Customizations & Integrations
Discovery Call
We work with a customer innovation leader to identify a business unit to run the pilot.
Tailored Demo
Operational needs, constraints and safety requirements – identify success metrics.
Consulting: Connected worker, proof of value, IT and Connectivity, Visionary
Proof of Value
Run pilot for the prescribed time, supporting your team as needed.
Support: SLA based for critical operations, global coverage, procurement and release
Solution Deployment
We quickly train your team on platform use and co-develop digital workflows.
Training: End user training dedicated hardware and software support
Scale Expansion
Discuss efficacy and feasibility of a larger rollout
Customizations & Integrations
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