Telepresenz® for Seamless Rail Operations During FIFA World Cup 2022

Category: Featured, News — December 19, 2022
Telepresenz for FIFA World Cup 2022 Rail Operations

We are excited to announce that Telepresenz® provides the underlying real-time support platform to manage rail operations in Doha during the 2022 FIFA World Cup.

Telepresenz® is being implemented as the underlying platform to provide world-class operational support at the 2022 FIFA World Cup in Doha. Our esteemed partner Motherwell Automation along with Andromeda Engineering has implemented the solution to monitor the performance and activity using our augmented reality-powered Connected Worker platform.

Managing the World's Biggest Stage

The FIFA World Cup is the most prestigious tournament in the world, bringing millions of people together. Such a huge crowd brings real-time operational challenges for public transport systems continuously operating under maximum capacity. Across three lines and 37 stations along 75km of track, the Telepresenz® Connected Worker platform provides real-time eyes and ears to centrally located remote maintenance experts to ensure the reliability and seamless management of rail performance.

Empowering Frontline Workers

Using Telepresenz® on smart wearable headsets, operational experts and Metro rail station workers quickly diagnose, inspect, and resolve issues encountered, saving time and avoiding potential downtimes. The platform enables station rail workers to receive immediate notifications of work orders, which include all necessary documentation, drawings, and videos. They also have real-time access to technical experts for timely guidance and mentoring.

Key Benefits of Telepresenz®

  • Improve the efficiency of remote field operations
  • Enhance worker safety with hands-free voice-controlled AR headsets
  • Improve first-time fix rates and reduce downtime
  • Empower field workers with real-time access to expertise, data, and information
Virtualize the Expert

Telepresenz® continues to empower frontline workers across the globe, providing the tools needed for smart, safe, and efficient operations in the most demanding environments.